">

ISO 9001 Requirements Awareness Course

Quality Management Systems - Foundational Training
Empty space, drag to resize
Write your awesome label here.
Empty space, drag to resize
Course Overview:
  • Certificated? Yes
  • Duration: 7 hours
  • CPD Value: 7 points 
  • Level: Foundation
  • Author: Karen MacKenzie
  • Delivery: Live Tuition
Empty space, drag to resize
Quality (noun) /ˈkwɒl.ɪ.ti/ 1. “The degree to which a set of inherent characteristics fulfils requirements.”
— ISO 9000:2015, clause 3.6.2
What You'll Learn
Empty space, drag to resize
In this course, you’ll get a clear, down-to-earth introduction to what ISO 9001 is all about and how it helps organisations work smarter, deliver consistent results, and keep customers happy. We’ll walk through the key clauses of the Standard, explore the PDCA cycle, and show you how the pieces fit together in real workplaces. No jargon, no stress — just practical explanations, relatable examples, and simple activities to build your confidence.

By the end, you’ll understand the core requirements of ISO 9001, how a Quality Management System works, and how you personally contribute to quality in your organisation.
Created with